Roam America - Regional Manager 

Calling all Managers, multitaskers, and problem-solvers – ROAM America (ROAM), an affiliate of PRESERVE Partners (PRESERVE), is seeking a Salt Lake City, UT based outdoor hospitality Regional Manager to join our growing team of skilled professionals.

Roam America is an outdoor hospitality company with a focus on RV Campgrounds. ROAM is an exciting up-and-coming brand, restoring and improving the properties within the portfolio. We are committed to ensuring consistent quality across every aspect of the business to deliver an exceptional guest experience. Our depth and breadth of experience coupled with our modern systems allows us to maximize value and efficiency at every stage of the guest experience. Our track record of consistent, outstanding execution sets us apart from the pack.

Position Responsibilities:

• Lead the on-site Management, Guest Experience, Housekeeping, and Maintenance teams
• Drive guest satisfaction by implementing hospitality best practices across the portfolio
• Develop and track operational budgets and key performance indicators for assigned properties within the portfolio
• Identify, track, and evaluate competitive market sets to ensure optimal execution of business plan and pricing
• Complete financial reports relating to P&Ls and budgets to communicate a complete property performance to corporate leadership
• Ensure compliance with all federal, state, and local agencies relating to resort operations (includes all required lodging, employment, operating, health, food service / liquor, and environmental permitting and licensing)
• Contribute to identifying and executing programming opportunities for guests in all markets during all seasons
• Create and enforce company policies and standards
• Support the implementation of each portfolio’s marketing strategy
• including auditing listings on OTAs (Online Travel Agencies), supporting influencer visits, providing feedback, and content for social media accounts with brand/property relevant content
• Oversee reservations and provide feedback to on-site management teams regarding operations, revenue strategies, and other business related functions 
• Assist with developing project scope and management of contractors and construction
• Develop best practices for winterization and property maintenance
• Assist with marketing strategy focused on driving revenue
• Develop systems of accountability for tracking long-term stays and conversions.
• Other responsibilities as assigned

Requirements:

• 5+ years of experience in hospitality and/or property management
• Multi-unit experience required (Rv parks, hotels, multi-family, etc.), RV resort experience preferred
• Project management experience preferred. 
• Working knowledge of Microsoft Office suite.
• Exceptional verbal communication skills and a high level of attention to detail and accuracy
• Proven leadership experience
• General computer and technology proficiency; experience with RMS, MEWS, K2, Medallia, abs/or Zingle is a plus
• Valid driver’s license
• Ability to work outdoors
• Ability to travel up to 80% of the time
• Reliable transportation with the ability to access remote locations during winter
• Ability to lift up to 40 lbs. repeatedly and consistently

What We Offer:

• Progressive work environment with immense growth opportunities
• Industry leading benefits package including full coverage of health insurance premiums for you and your dependents.
• Annual bonus potential
• Monthly cell phone stipend
• Flexible PTO including 20 days + 12 holidays per year

Salary: $90,000.00 - $110,000.00 per year commensurate with experience.

Roam America, LLC. is an equal opportunity employer.